Introducing the Zoomer generation to brands

By AdNews | 9 September 2021
 
James Sawyer.

Brands and marketers looking to engage children and teen audiences are facing unprecedented levels of complexity as digital devices and channel options explored by Australian Zoomers are multiplying, according to research from TotallyAwesome. 

TotallyAwesome is a youth digital engagement company that helps brands safely navigate and interact with children, teens and families online. 

The company has collated extensive data in its new report, Zoomers Digital Insights (ZDI), on the evolution of Zoomers (people aged four to 18 years old) as Australia’s most difficult to reach and fastest changing consumer groups.

The research -- covered 700 people aged from four upwards, with parental involvement, to 18 years --  is in its fifth year and has been compiled by Alice Almeida, TotallyAwesome’s Regional Head of Data, Research and Insights.

“The presence of multiple digital devices and channel choice among Zoomers leaves brands with increasing complexity in reaching these audiences;” says TotallyAwesome ANZ managing director James Sawyer.

“The good news is that brands that do connect appropriately, while respecting the privacy of young audiences, take the first step in a brand relationship that could last a lifetime.”

TotallyAwesome’s ZDI data reveals that, despite a "rule" that Facebook hosts accounts for people 13 years or older, 36% of kids under 13 have a Facebook account. At the same time 30% are on Instagram and 21% have a Tik Tok account.

Kids and teens use digital devices for multiple different reasons, but mostly for short-form content such as music videos (46%), toy review videos (44%), gaming videos (41%) and Tutorial videos (36%). Smart TV's are mostly being used to watch movies.

Amanda Abel, TotallyAwesome’s resident paediatric psychologist: "Counselling brands on their target audiences’ key behavioural milestones is incredibly rewarding. Coupled with this research, we enable brands to turn-up for their audiences not only with meaning, but also with purpose.”

James Sawyer: “If you balance the prolific presence of devices and channels that Zoomers are accessing against their legendary influence on household purchasing decisions – like toys 80%, clothing and footwear 79%, eating out/food delivery 76% and holidays/destinations 70% -  marketers are often contemplating if there is a philosophers stone solution to their challenges.”

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