Independent digital ad agency Intentional launches creative division

By AdNews | 19 June 2023
 
Chris Fraser and Chantel Carnes.

Melbourne independent digital agency Intentional has launched a creative division which will focus on studio user generated content (UGC) and content creation, led by former Intentional senior media buyer Chantel Carnes.

Intentional CEO Chris Fraser said the new division’s focus would be on creating what marketers have dubbed ‘UGC’ and most recently ‘studio UGC’, which is a more polished version of the traditional ‘shot-on-iPhone’ UGC.

“We’ve seen a rise in consumers reacting favourably to ‘UGC’. What began on TikTok is now driving engagement and performance on all digital ad platforms. These are ‘TikTok style ads’ but feature the brand logo immediately and often offer an immediate call to action, which is different to the traditional TV ad with a slow, 30-second arc and reveal at the end,” Fraser said.

“Our new creative services division is committed to offering brands the opportunity to start testing and learning on both ‘UGC,’ and of course AI-generated creative on social platforms.

"It’s a shift in thinking - brands need to become more comfortable with fewer controls. It’s a chance for businesses to optimise their creative and see the performance gains that can be achieved by embracing these user trends.

Chantel Carnes said she is excited to be part of this evolution of the Intentional business.

"After many years of managing our clients’ media and ad accounts, we’ve seen that one of the biggest factors determining their success is the quality of the ad creative, tailored for the relevant ad platform," Carnes said.

"This new division will allow us to use our intimate knowledge of our clients’ brands to create dynamic, optimised content that is on-brief and delivered as trends are evolving.” 

Fraser said Chantel is the perfect fit to head up the new creative division.

"She is passionate about creative and uses her technical and performance mindset to translate brand briefs into the modern, creative formats that are required in today’s consumer environment," Fraser said.

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