Independent media agency Enigma has appointed Chris Richardson to executive director of digital, where he will be responsible for boosting the agency’s data and technology offering and leading Enigma’s three offices.
With a career spanning more than a decade both internationally and in Australia, Richardson was most recently chief marketing officer at fintech start-up Beforepay, responsible for defining the go-to-market strategy and creating a growth engine to achieve rapid customer acquisition.
Prior to this, he was director of digital at Edelman, unlocking customer insights and helping brands prove the impact of their work, and previously in his role as general manager at iProspect, Richardson was responsible for helping brands uncover new revenue opportunities by digitally transforming the way they expand, measure, and optimise their customer engagements.
Enigma’s national CEO John Gutteridge said Richardson’s appointment spearheaded the latest stage of Enigma’s ongoing investment in talent and capabilities across its business.
Gutteridge said: “We’re thrilled to have Chris join our team, a digital leader who knows our vision as an agency and has a brilliant ability to push beyond the norm by using a strong mix of insight, data, creativity and technology to create inspired work.”
Richardson said: “I'm thrilled to be taking on this role and look forward to supporting our clients in establishing real relationships with customers through mature digital programs.
“The digital landscape is particularly complex at the moment. Consumers are demanding experiences with greater personalisation and sophistication from brands, who themselves are facing dramatic changes to data collection and privacy that will continue to reshape how these customer experiences are curated, targeted and measured.
“My job is to help clients successfully navigate this and exceed their business objectives by connecting the right technology, data strategies and talented people."
In a further boost to its talent pool and digital capabilities, Enigma also announces the appointment of Mick Armstrong as group director of media.
Armstrong brings more than 20-years’ experience across media, agency and client-side digital marketing roles. Most recently with Samsung as head of digital, data and platform,s Armstrong has led digital transformation projects, both locally and globally.
He will work alongside Richardson and the extended digital and media teams.
Gutteridge: “We are an agency with clear ambitions and we need people like Chris and Mick to build digital experiences for our clients, their passion for their craft sparks another exciting stage in Enigma’s journey. I could not be more delighted with the strength of our digital team and I welcome them both to the business.”
Richardson’s and Armstrong’s appointments are effective immediately.
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