Accenture acquires customer insights business Fiftyfive5

Jason Pollock
By Jason Pollock | 2 December 2022
 
L to R: Darren Kemp, Fiftyfive5 founding partner; Mark Sundquist, Fiftyfive5 managing partner, Mark Green, Accenture Song’s ANZ Lead; and Karen Philips, Fiftyfive5 founding partner.

Accenture has acquired Fiftyfive5, a customer insights and advisory business. 

The move will strengthen Accenture Song’s (formerly Accenture Interactive) ability to help clients tap data insights and performance marketing to accelerate growth and innovation across Australia and New Zealand. 

Founded in 2010, Fiftyfive5 specialises in opportunity identification, brand strategy and positioning, innovation, category strategy (channel, shopper, retail & loyalty), pricing, CX and experience measurement and brand comms tracking. 

Fiftyfive5 works extensively with clients across health & public services, consumer goods & services, financial services, communications & media, travel, digital and technology.

Its team of more than 200 people across Australia, Singapore, New Zealand and London will join Accenture Song and build upon Accenture’s strategy, design, performance, technology and large-scale operations capabilities to better serve clients.  

Mark Green, Accenture Song’s Australia and New Zealand lead, said: “Clients are struggling to keep up with the pace of change today. They are looking for creative solutions and strategic insights for growth.

“Fiftyfive5’s addition is timely. The team boasts powerful insights and deep customer understanding, which will significantly enhance Accenture Song’s customer intelligence capability. Importantly, Fiftyfive5 brings top talent, and we cannot wait to see what they can add to our growing team.”

Mark Sundquist, managing partner of Fiftyfive5, said: “Accenture Song is one of the most interesting businesses that’s emerged in our space – a combination of creativity, technology and data.

“We have a shared belief in the importance of customer insight and intelligence to underpin strategy, creativity and execution to fuel growth for our clients. 

“Joining Accenture Song creates an exciting new opportunity for our team and the chance to deliver greater commercial impact for clients given the enhanced range of capability we can bring to the table.”   

Terms of the transaction were not disclosed. 

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