The journey of one customer who buys the complete 40,000 products who then asks for a receipt which takes 8.5 hours to print.
Officeworks has launched its latest campaign to highlight to customers that every individual item for sale at Officeworks could be tax deductible at End of Financial Year (EOFY).
Developed in partnership with CHEP, the campaign follows the journey of one customer who buys the complete 40,000 plus products from Officeworks and then asks for a tax receipt.
Calculated to take approximately eight and half hours to print, CHEP set out to capture the full exchange between an Officeworks employee and customer throughout this lengthy wait.
The story of this long, long interaction between the shopper and his friendly Officeworks store person plays out over a six week campaign period with more than 30 individual edits used to target specific businesses’ needs across all media.
The campaign creative reflects the insight that tax time is important but overwhelming and confusing for many small business owners, and humorously heroes how Officeworks simplifies the period with a wide range, the entirety of which could be tax deductible.
New research from the retailer reveals the growing impact the rising cost of living is having on spending habits and customers’ priorities at tax time.
Almost half (47 per cent) of Australians are changing their purchasing habits in the lead-up to EOFY to save money or maximise their return.
Less than half of Australians keep their receipts organised in either a physical (48 per cent) or digital (31 per cent) folder for tax time, and an eighth (12 per cent) - that’s almost two and a half million Australians (2.44 Million) - have thrown out their receipts or don’t keep track throughout the year, meaning they will need to forgo potential claims.
By stripping their messaging and creative back, Officeworks has made this EOFY as simple as possible for shoppers with the reminder to always ask for a receipt, printed or electronic to maximise their potential claims.
Glen Dickson, deputy chief creative officer at CHEP Network they thought it would be fun to consider what would happen if someone actually did buy every single item.
'Then asked for a receipt so they could claim it all. The receipt would take 8 ½ hours to print. So that’s what we set out to film," said Dickson.
Jessica Richmond, GM marketing, data & insights at Officeworks said EOFY is a busy retail period and a time many of their customers find confusing or overwhelming.
"We knew we had something unique to say with this campaign and we needed to make it as uncomplicated as possible – EOFYthing at Officeworks, all 40,000-plus items, could be tax deductible," said Richmond.
“By stripping back our approach, we’ve been able to clearly convey to our customers what it means to shop with us at this time of year. We’re confident that this approach will help make this EOFY a strong one for us, and for our customers.”
Credits:
Creative: CHEP
Production: MOFA
Media: Initiative and Reprise
PR & Influencers: alt/shift/ (with research by Lonergan)
Content: Medium Rare Content Agency
Officeworks
General Manager Marketing, Data & Insights at Officeworks, Jessica Richmond
Head of Brand, James Sterling
Head of Marketing, Sophie Smith
Senior Marketing Operations Manager, Melissa Pritchard
