Aunty Chen took her trolley to the streets of Melbourne to share the dumplings.
Mr Chen’s celebrated National Dumpling Day via DDB Group Melbourne by serving up a piece of the yum cha dining experience to customers in Melbourne’s CBD.
Born from yum cha servers - ‘trolley aunties’, who dish up dumplings from heated pushcarts - the new brand character Aunty Chen took her trolley to the streets of Melbourne to share the dumplings Mr Chen’s has on offer.
Aunty Chen and her trolley kicked off the campaign by roaming all around Melbourne, including visits to The Project, Paramount, Urban List, and Fox FM’s Fifi, Fev & Nick Show for surprise tastings.
The integrated campaign culminated with an activation on National Dumpling Day, where Aunty Chen delighted anyone who could find her at Queensbridge Square with free Mr Chen’s dumplings.
'Find Aunty Chen' is the first integrated campaign from DDB for Mr Chen’s, following the agency’s appointment to the account earlier this year.
Meta, TikTok and influencer social content creators launched the campaign and inspired people to attend the event. Melburnian Queensbridge Square activation influencers and interstate creators also shared recipe content encouraging Australians to #MakeItMrChens this National Dumpling Day!
Mr Chen’s brand manager, Dominique Grainger, said Aunty Chen represents the commitment in delivering authentic Asian flavours and quality that Mr Chen’s brings to all its products, as well as the brand’s rich history as a family-owned business.
"We are thrilled to introduce her to the world," said Grainger.
DDB Group Melbourne ECD Psembi Kinstan said trolley aunties also encourage customers to be adventurous and try new things, so this character makes the perfect brand ambassador.
"If you can track her down, that is," said Kinstan.
Credits:
Client: Mr Chen’s
Co-CEO: Lucy Chen
Co-CEO: Nancy Chen
General Manager Sales & Marketing: Kevin McCudden
Marketing Manager: Lian Brouwer
Brand Manager: Dominique Grainger
In-House Graphic Design: Helen James
Agency: DDB Group Melbourne
Group Executive Creative Director: Psembi Kinstan
Senior Copywriter: Anneliese Sullivan
Senior Art Director: Josh Brown
Art Director: Phoenix Santamaria
Head of Production: Sonia McLaverty
Videographer/Editor: Tom Marley
Photographer: Alex Debely
Head of Social and Content: Sam Snowden
Social Strategist: Rosie Chong
General Manager: Khia Croy
Managing Partner: Marnie McKenzie
Senior Business Director: Lucy Shearer
PR: Mango Communications
General Manager: Alex Lefley
Group Account Director: Emily Perry
Account Manager: Ruby Loosli
Sound: Bang Bang Studios
Sound design: Tristan Dewey
