Ampol's 'Last Chance Servo' via ARN and Saatchi & Saatchi

3 June 2024
 

Creative Agency: Saatchi & Saatchi

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Contextually tailored ads, leveraging location, time, and meteorological data to communicate with drivers on a remote and dangerous road.

Ampol's ‘Last Chance Servo’ campaign uses ARN’s Dynamic Audio inventory to trigger contextually tailored commercials, leveraging location, time, and meteorological data to communicate with drivers travelling along one of Australia’s most remote and dangerous roads.

The hero of the campaign is an isolated Ampol “servo” in the small village of Glendambo in outback South Australia. Drivers in the area who are listening to podcasts or streaming radio on ARN’s iHeart app will hear timely reminders to prepare for the potentially perilous journey ahead of them – where running out of fuel and water can escalate into a life-or-death situation.

With hundreds of unique creative variants made possible by the Dynamic Audio decisioning engine, drivers are reminded to fill their tank at Ampol and conduct checks to ensure their vehicle can go the distance; from tyre pressure, oil, or coolant, to watching out for kangaroos at night.

The ‘Last Chance Servo’ campaign message is reinforced on the ground with point-of-sale collateral at the Glendambo Ampol.

ARN head of creative, Michael Dargan, said ARN has seen fantastic results from its Dynamic campaigns in capital cities, so the audio company is thrilled to be extending the inventory beyond regional stations into remote areas.

"Contextual relevance at scale is a huge focus for us in media, and at ARN we’re thrilled to be right in the middle of that discourse, producing data-driven, hyper-targeted and contextual messages for clients across Australia," he said.

Ampol's head of brand and marketing, Noni Guest, said 'Last Chance Servo' is an audio innovation that ensures drivers are more aware of the uniquely remote roads that can be dangerous without ample fuel and supplies.

"As Australia’s Own service station, we’ve been by Australia’s roadside for generations, helping all kinds of Australian drivers on their journeys. Last Chance Servo expands this purpose through dynamic digital audio and we see the potential in using this initiative on other remote roads in the outback," said Guest.

Saatchi & Saatchi creative director, Piero Ruzzene, said the heat, inhospitable terrain, and vast distances of the Australian outback claim roughly 40 lives a year, and as such, the Ampol servo is vital in remote parts of Australia.

"With ARN, we saw an opportunity to help avoid future tragedies and prove Ampol’s positioning as a brand that understands Australia’s uniquely tough conditions," he said.

"Last Chance Servo takes dynamic audio technology and reimagines it to alert drivers of the dangers of driving through the Outback unprepared while directing them to stop at a nearby Ampol station to stock up, rest and prepare for their (now safer) journey ahead.”

Ampol’s ‘Last Chance Servo’ campaign can now be heard on ARN’s free iHeart App in selected areas in regional South Australia.

Credits

Ampol Australia

Noni Guest – Head of Brand and Marketing

ARN

Kade Robinson – Creative Director

Anthony Badolato – Mixing Engineer

Todd Falusi – Mixing Engineer

Ray Peters – Recording Engineer

Michael Dargan – Head of Creative

Ashley Lush – Group Business Director, Agency

Jenna Thomas – Account Director, Agency

Susan Dickens – Senior Account Director, Agency

 

Saatchi & Saatchi Australia

Dave Bowman – Group CCO

Mandie Van De Merwe – CCO

Avish Gordhan – CCO

Piero Ruzzene – Creative Director

Carlo Mazzarella – Creative Director

Mac Wright – Copywriter

Tamara Kennon – Senior Integrated Producer

Dave Tang – Director

Joe Giuffrida – Edit & Motion Graphic Lead

James Tracy-Inglis – Group Account Director

Suzanne Leddin – Account Director

Edward Moult – Account Manager

Allie Naylor – Account Manager

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