303 MullenLowe has hired Marque Kabbaz as executive director CX & Digital.
Kabbaz joins the agency management team and will lead the customer experience and digital practice across Australia and New Zealand.
He will also work with agency leaders within Attivo Group to drive skills development, collaboration, and digital excellence.
Kabbaz was most recently at Merkle ANZ, where he has been head of strategic design, and prior to that at Isobar where he led the national strategic design and digital transformation capability.
His experience is also underpinned by strong start-up leadership, having been head of strategy at Clearmatch, and scaled Capgemini’s Service Design agency, going on to lead the global brand strategy.
303 MullenLowe Sydney managing director Joanna Gray said: “We are thrilled to have someone of Marque’s calibre join the digital capability within the agency, particularly as we continue to develop market leading capabilities in the area."
"While we already have proven experience across the breadth of customer experience and service design capabilities, he’ll also offer significant insight into setting product and service design standards.”
Kabbaz said: “I’m extremely excited to join the 303 MullenLowe team as it enters the next phase of its growth. Few opportunities arise to help lead an organisation with no barriers to progress. As system thinking and strategic design grow in their ability to solve higher order challenges for businesses and society at large, I believe that 303 is perfectly placed to deliver exemplary outcomes for our clients and their customers.”
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