My girlfriend has been seeing this bloke, I think his name is Andrew or James or something, three times in the last few weeks. And she came home with money. And life insurance.
I can't believe it, Westpac has brought back the bank manager. He helped her, lent her money and somehow persuaded her to spend more money.
Everybody knows that is my favourite sport to bait banks and their managers.
But for once I've been struck dumb by this clever and daring move where the manager's name - and get this - mobile number is published on a poster, on the street 24 hours a day.
And no doubt poor Ajay who I hope switched his phone off at night and as far as I know hasn't been seeing my girlfriend, is receiving drunken calls by yobs like me at 4am.
But I'm not going to abuse him. The campaign is brilliant, cleanly and stylishly executed and focused on the single important message: We have bank managers and you can phone them any time.
It even drew me into a branch to sign-up, where a pleasant chap called Brian, took me into a back office.
And why didn't I sign up? Well it got complicated. There was 45 minutes of form filling ahead, questions about salary, superannuation and all that kind of stuff I try and ignore.
All I wanted was a bank account with a proper bank manager.
It was too much and I left Brian empty handed.
But what do you reckon?
Is Westpac's advertising any better than Nab, Commonwealth or ANZ?
Ed Charles is a former editor of Ad News and has been a business, food and drink journalist for over 20 years. In 2005 he started the influential food blog Tomato, is one of the top twitterers in Melbourne and also advises food and drink companies on engaging through social media. He’s also a massive coffee geek.
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reader comments
True, the horse has bolted for Westpac and all of them. Were you tempted to call the bank manager?
Ed from St Kilda on 04-Mar-10 5:27PM
Having fleeced its customers for years through sky high bank fees and miscellaneous (read: made up) charges while simultaneously shutting branches and laying off staff, Westpac is finally attempting to reverse the trend by showing consumers its human side. Some might suggest it is akin to shutting the gate after the horse has bolted. Admittedly the execution - which I noted during my last visit to the ATM - did catch my eye if only for its entertainment value.
Adnews junky from Sydney on 03-Mar-10 3:53PM
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